Your Account Security
Wescom is committed to protecting your financial and personal information. In addition to using the latest technology to safeguard your personal information and privacy, we stand firmly beside you in the fight against fraud.
Fraud can do serious damage to your money, to your accounts, and to your good name. We take it very seriously. Although your accounts and personal information are secure, anyone can fall victim to fraud. If you believe you may be targeted by fraudsters, we'll take steps to protect you and thoroughly investigate every instance.
Should a breach in security take place and an account become compromised, Wescom will change your account number and issue any new cards as needed. We know how unsettling this experience can be, and we'll do everything we can to resolve matters as quickly and painlessly as possible.
Do Your Part
We depend on YOU to do your part to protect your Wescom account information, such as member account numbers, ATM Personal Identification Number (PINs), usernames and passwords. Do not share confidential account information with anyone, including friends, relatives and business associates. If you need someone to have access to your accounts, consider making them an Authorized Signer.
Contact Wescom Immediately!
If you think unauthorized access or fraud has occurred in connection with your Wescom Accounts, report such incidents to your closest Wescom branch or call the Member Service Center at 1-888-4WESCOM (1-888-493-7266). When you call in, Wescom will ask for identification in order to protect you and your account.
Wescom will never call you to request your confidential account information.
Some Common Sense Online Precautions
- Keep your anti-virus and anti-spam software up to date. Have it scan your computer nightly.
- Enable the firewall on your computer. Internet Service Providers also provide firewall protection.
- Download security patches from your computer's operating system vendor.
- Instruct your children to be careful online.